Voice of the Customer Survey

How Was Your Dining Experience?

Your feedback guides our kitchen and hospitality team. Tell us about your visit or order, and earn +25 VIP Reward Points.

Select Feedback Category

What was the main reason for your visit to our website today? *

To order The Prime Reserve Steakhouse for direct deliveryTo order for scheduled pickup or takeoutTo browse menu items, prices & portion detailsTo check branch location & operating hoursTo track an existing order statusTo inquire about catering, group dining or private eventsTo give feedback or share a compliment / concernOther reason

Overall Satisfaction Rating *

How satisfied were you overall with your experience?

🌟 Excellent (Very Satisfied)

Website Usability Evaluation

Ease of Finding Menu & Portion DetailsClarity of portion sizes, descriptions and pricing

Online Checkout & PayMongo PaymentSpeed of GCash, Maya, Card payment flow

Page Speed & Mobile ResponsivenessHow smooth the pages loaded on your phone

Did you encounter any technical error or bug?

Detailed Feedback & Suggestions

What did you like the most? (Select all that apply)

Where can we improve? (Optional)

Tell us more about your experience or recommendations *

Customer Contact & Reward Credits

Full Name *

Email Address *

Mobile Phone (Optional)

Would you like our Customer Care Manager to follow up regarding your feedback?